Returns & Exchanges

At Petromax, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for hassle-free returns or exchanges on all unworn items with original tags. We strive to make the process as seamless as possible so you can shop our latest collections with absolute confidence.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Place the items in their original packaging, ensuring all garment tags are attached and the products are in their original, unworn condition.

3

Label and Ship

Print the prepaid shipping label provided via email, attach it securely to your package, and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing